Specialized Recruitment · Collections · BPO · Call Centres

Placing the Right Talent
in Collections & BPO

Magus Solutions Pvt. Ltd. is India's dedicated recruitment partner for Debt Collection Agencies, BPO Operations, and Call Centres — delivering verified, high-performance professionals with speed and precision.

1,500+
Placements Completed
48 hrs
Average Turnaround
94%
90-Day Retention
Our Expertise

Sectors We Serve

Deep domain knowledge across collections, customer engagement, and BPO — so we place exactly the right candidate every time.

💼

Debt Collection Agencies

Trained collection professionals, team leaders, and operations managers for DCAs handling retail, MSME, and corporate loan recoveries.

Field RecoveryTele-CallingLegal RecoverySkip Tracing
🏦

Banks & NBFCs

End-to-end staffing for credit, collections, and retention units within scheduled banks, small finance banks, and NBFCs.

Retail BankingMSME LendingMFI CollectionsCredit Cards
📞

BPO & Call Centres

High-volume, fast-turnaround hiring for inbound, outbound, and blended voice operations — telecallers to floor supervisors.

InboundOutboundCollections BPOBack Office
💳

Fintech & Digital Lenders

Niche talent for app-based lenders — professionals who understand both digital workflows and collections operations.

BNPLPersonal LoansCredit Analytics
🏢

Customer Engagement Firms

Staffing for organizations delivering customer lifecycle management, loyalty, and retention services to BFSI clients.

CRM OperationsRetention TeamsUpsell Calling
🔑

Leadership & Mid-Management

Executive search for Collection Heads, Regional Managers, Operations Leaders, and Zonal Heads across India.

Senior ManagementZonal HeadsTeam Leaders
Why Magus Solutions

Built Only for Collections & BPO

We aren't a generalist firm. Every recruiter, every process, every database — built exclusively for your industry.

  • 01

    Domain-Only Focus

    Every recruiter at Magus has worked in or extensively hired for collections and BPO — no generalists, no guesswork on job requirements.

  • 02

    48-Hour Talent Delivery

    Shortlists within 24 hours. Interviews scheduled within 48. Our pre-vetted pipeline means no delays when you need capacity now.

  • 03

    Verified & Screened Candidates

    Background checks, reference verification, and for collection roles — CIBIL and DRA certification screening as standard.

  • 04

    Pan-India Reach

    Active hiring across 28 states — from metros like Mumbai and Delhi to Tier-2 and Tier-3 markets including UP, Bihar, and Rajasthan.

  • 05

    Volume & Niche Both

    Five collection managers or 500 telecallers — our infrastructure handles both ends of the spectrum without quality trade-offs.

94%
90-Day Retention
48h
Avg. Turnaround
1500+
Placements Done
28
States Covered
Candidate Readiness by Skill
Collections Callers92%
Field Recovery Agents87%
Team Leaders / TLs78%
Operations Managers71%
Talent Portfolio

Roles We Recruit

From first-mile field agents to senior operations leadership — a complete talent repertoire built over years of sector-focused placement.

Collection Executive
Tele-Caller (Collections)
Field Recovery Agent
Skip Tracing Specialist
Legal Recovery Officer
Settlement Negotiator
DRA Certified Agent
Collections Team Leader
Collections Manager
Customer Service Rep
Inbound / Outbound Agent
Quality Analyst
Floor Supervisor
Operations Manager
Zonal Collection Head
Regional Manager
Collection Head (Senior)
General Manager – Collections
How We Work

Our 5-Step Process

A disciplined, repeatable approach that delivers the right hire — on time, every time.

1

Requirement Mapping

We go deep on the role, culture, CTC band, and geography before sourcing a single CV.

2

Talent Identification

We tap our pre-screened database and active networks spanning 28 states.

3

Screening & Verification

Structured interviews, background checks, DRA and CIBIL verification where needed.

4

Client Presentation

Curated shortlists with evaluation notes — pre-qualified profiles, not generic CVs.

5

Onboarding Support

Post-placement follow-through for smooth onboarding and strong 90-day retention.

Our Presence

Where We Operate

A growing network of offices across India's major financial and business hubs — positioned to source talent wherever you need it.

📍
Head Office

Gurugram

Haryana

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Operations

Noida

Uttar Pradesh

🏢
Operations

Navi Mumbai

Maharashtra

🏢
Operations

Bangalore

Karnataka

🏢
Operations

Chennai

Tamil Nadu

🏢
Operations

Hyderabad

Telangana

Trusted By

Who We Work With

From India's largest private banks to fast-scaling fintech lenders, Magus Solutions is the preferred recruitment partner across the BFSI collections ecosystem.

Private Sector Banks
NBFCs & HFCs
Microfinance Institutions
Collection Outsourcing Firms
Digital Lenders
BNPL Platforms
BPO Companies
Credit Card Issuers
Small Finance Banks
Get in Touch

Reach Us

We'd love to hear from you. Reach out via any of the channels below and our team will respond promptly.

Magus Solutions Pvt. Ltd.

India's Specialized Recruitment Partner for Collections & BPO

📍
Head Office

Gurugram, Haryana, India

🏢
Operations

Noida · Navi Mumbai · Bangalore
Chennai · Hyderabad